Delivery Information
OUR DELIVERY PROMISE TO YOU
At Real Watch Company, we want to make sure your delivery is as smooth and straight forward as possible. Here’s everything you need to know:
We dispatch Monday to Friday (excluding bank holidays):
Order before 1pm? We’ll send it out the same day!
Order after 1pm? Your order will be dispatched the next working day.
We don’t dispatch at weekends or on bank holidays, but we’ll get your order on its way as soon as possible during the next working day.
Standard Delivery (Free): Royal Mail Tracked 48 (typically 2-3 working days).
Next Day Delivery (£4.95): Royal Mail Tracked 24 (aims to arrive within 24 hours, though this isn’t guaranteed).
Special Delivery (£8.95): Guaranteed by 1pm the next day (UK only).
All delivery options are available at checkout.
Delivered via DPD (3-5 working days) or DHL (usually the next working day).
No extra charges at your door – duties and taxes are covered!
Remote areas may take a little longer.
Delivered via DHL Express (1-3 working days).
Orders under $800 are shipped duties and taxes free.
Delivered via DHL Express (usually 1-5 working days, depending on your location).
Local customs may apply duties and taxes.
Delivery times are estimates and can vary slightly depending on your location.
For exact delivery costs, head to checkout – everything’s clearly laid out there.
As soon as your order’s on its way, we’ll send you a confirmation email with tracking details.
If you’re not in when your delivery arrives, don’t worry the courier will leave a card with instructions for redelivery or collection.
Occasionally, unforeseen circumstances like severe weather can cause delays. If you experience any issues with your delivery, or have any questions, feel free to contact us at help@realwatchcompany.com – we’re here to help!